Terms and Conditions

All users are safe with Speedy Unlocks

TERMS OF SERVICE —-

OVERVIEW

This website is operated by Speedy Unlocks. Throughout the site, the terms “we”, “us” and “our” refer to Speedy Unlocks. Speedy Unlocks offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SPECIAL TERMS, CONDITIONS, REFUNDS AND WARRANTIES.

1. Speedy Unlocks does not permit the cancellation of an unlock order once it has been purchased, a lot of our unlocks code orders are processed with many of our suppliers automatically, as soon as an unlock code has been purchased on www.speedyunlocks.com. No refund can be given if the customer wishes to cancel an unlock order once it has been purchased. This includes if there is a delay in the order processing, all estimates in time can only be estimates as time frames often depend on how busy the network / carrier servers are on that particular day. If a customer needs an unlock urgently and can not wait extra days if an unlock is delayed, then this particular customer should not purchase an unlock from Speedy Unlocks. 2. If you think you received the wrong unlock code, you have 7 days following the delivery of your order to request, free or charge, Speedy Unlocks to verify the code. You can launch this procedure by emailing admin@speedyunlocks.com. 3. If you receive an unlock code or unlock activation email and your unlock does not work or you are unable to put the code into the device because you have a device that is reported stolen, lost, subject to an insurance claim, icloud locked, password / passcode locked, PUK code issue,  blocked, barred or in anyway broken or defective, you will not qualify for any refund or money back guarantee. It is your responsibility to make sure a network / carrier unlock is appropriate in these cases. 4. If an unlock does not work because you have provided us with the wrong information during the ordering and checkout process, you will not qualify for any refund or money back guarantee. Incorrect information includes the devices IMEI number, country, network / carrier currently locked to, manufacturer and model of device. 5. With regards to the customer purchasing the wrong unlock and needing a more expensive unlock. If they have purchased with giving us the wrong IMEI, country, network, manufacturer or model, they will not qualify for any future money off or refund. However, if a customer selects that their device is “clean and out of contract” and we find that it is not and needs a more expensive premium unlock of the same type. We will offer the customer the unlock they need with a money off coupon of how much they originally paid, to help toward the the more expensive unlock they need. The customer will have 7 days to use the coupon before it expires. An example of this would be an Apple unlock for AT&T in the USA may be around $30 for a clean and out of contract device, however if we find the device is still in contract / unpaid bills or both, the customer will need a more expensive premium unlock that may be around $100 or more. It is the customers responsibility to give us the correct information and select the correct unlock, we will not be held liable for mistakes a customer has made, or when they have provided misleading information about their device. Cases like this do not qualify for any refund or money back guarantee. If you are unsure about the information you are giving us about your device, please email us, we will perform a free check for you and we will assume responsibility for the information we provide you about your device. In cases where we have provided the information needed to select the correct unlock, if it doesn’t work, the customer does qualify for the regular refund and money back procedure. 6. Some Android devices such as Samsungs released after 2015, locked to Metro PCS, often do not ask for an unlock code when a non-accepted sim is inserted. Instead, they use a “Device Unlock App”, in this case the unlock code we provide will not work as there is nowhere to put it in. We do not provide this service as involves software and we exclusively sell unlock codes, and we do not provide software or any technical support of any kind. It is the customer’s responsibility to make sure the device is asking for an unlock code before purchase. All we do is provide unlock codes for devices, if an unlock code does not work because there is nowhere on a customers device to put an unlock code in, we will not be held liable and in these cases the customer will not qualify for any refund or money back guarantee. We also state these cases are excluded from the guarantee before the customer purchases so there is no confusion. 7. If you are not able to use the unlock code provided and want to claim a refund. We will first ask for more details, as often this can be easily fixed. We will do this by emailing a list of questions to help us trouble shoot and solve the problem for you. If it can not be solved you will qualify for the money back guarantee, however we simply require video evidence it hasn’t worked. This is because every unlock code we provide costs us time and money to do so, and in some cases a customer may use a working unlock code and then claim it didn’t work, in order to seek a refund anyway. Speedy Unlocks will issue a full refund of your order when you get a chance to provide a video proof; this video proof must be compliant with these rules: All phone apart from iPhones (see below for iPhones / iPads)
    • First type *#06# (or any other way of displaying the IMEI on the device’s LCD) on the device then wait 5-10 seconds until we can clearly see and read the IMEI of the device displayed.
    • If present, the operator (on which the device is currently locked) logo should be clearly visible.
    • Insert, in the same device, a SIM card which is not currently accepted by the device.
    • Wait 5 seconds until we can clearly see and read the message displayed by the device.
    • Enter the code received by the server, SLOWLY, and the keys being pressed (or touched) must be clearly seen in the video as the code is entered into the device.
    • If you get an error message, wait 5 seconds so we can clearly see this message
  • By the way, make sure the video is clear and correctly focused and the codes, messages, IMEI are all visible on the device’s display.
Then please upload the video using free download website like Wetransfer.com, or free streaming website like Youtube.com and forward to us by email.  iPhones / iPads
    • First type *#06# (or any other way of displaying the IMEI on the device’s LCD) on the device then wait 5-10 seconds until we can clearly see and read the IMEI of the device displayed.
    • If present, the operator (on which the device is currently locked) logo should be clearly visible.
    • Go the settings on the phone to show clearly the current installation of IOS, so we can make sure it is up to date.
    • Insert, in the same device, a SIM card which is not currently accepted by the device.
    • Wait 5 seconds until we can clearly see and read the message displayed by the device.
    • If you get an error message, wait 5 seconds so we can clearly see this message
  • By the way, make sure the video is clear and correctly focused and the codes, messages, IMEI are all visible on the device’s display.
Then please upload the video using free download website like wetransfer.com, or free streaming website like youtube.com and forward us the link by email. We can not open on our computers, files sent to us by the general public, for virus and security reasons. 8. If your complaint is about an Apple Unlock, and you are unable to send a video.  We will only accept a complete Apple GSX Check report performed on our Server (we do not accept GSX Check report performed on any other website). If the result shows that device is still locked, to the exact same original network you place the order for we will then refund the your money and forward the complaint to our supplier to investigate about the issue. If the GSX Check show the device is not from the correct Network, or the device is Unlocked then no refund claim or complaint will be accepted. You will have 7 days to claim a refund from when our email is sent, informing you that your device is unlocked. We take no responsibility for emails not being received on time if the customer provides the wrong email address originally. 9. When you select the unlock you need, special instructions may be displayed on the web page for your particular unlock, which may pertain to your network, country, device manufacturer or device model. It is your responsibility to follow these particular instructions. Unlock Monster will refuse any refund request if these instructions have not been followed and you receive a wrong unlock code. 10. It is your responsibility to check if you are able to enter the code in the device before ordering an unlock code for this model; you can access at any time our CODE ENTRY INSTRUCTIONS database from http://www.unlockbase.com/how-to-unlock-device/. By ordering an unlock code, you guarantee Speedy Unlocks that you know the correct procedure to enter this code; if you have any doubt, please ask first to admin@speedyunlocks.com before requesting a code as we can’t guarantee to always be able to get the code entry instructions. 11. Any refund claim, whether or not Video Proof is provided, must be made less than 7 days after the delivery date of the order being delivered to the customer by email. We will not investigate or refund any claims made after this period. 12. If you have a Samsung device which shows “Device Freeze” due to too many wrong codes entered, you will have to notify us by email at admin@speedyunlocks.com before purchasing. This is a different type of unlock needed, not just a network unlock. Failure to inform Speedy Unlocks before purchasing may mean you do not receive all codes needed to fully unlock the device, Speedy Unlocks will take no liability in this case and may or may not be able to refund your order, depending on our suppliers conditions for that particular unlock. 13. You agree that all prices can change at any time without prior notice. Speedy Unlocks’ liability won’t be engaged as a price changes and you commit yourself not to ask a refund for this reason. 14. You agree that any unlock tool offered on our website can be removed at any time without prior notice. Unlock Monster’ liability won’t be engaged when a tool gets removed from our website and you commit yourself not to ask a refund for this reason. 15. Once you’ve received a refund from us for a specific IMEI, we urge you to not reorder unlock for this IMEI except if you discussed with our Customer Service and they recommended you a specific alternate purchasable unlock code. If no clear recommendation from Speedy Unlocks Staff by email (not LiveChat) then any future order made on our server for this specific IMEI will not be eligible for a refund claim, even if you use another service for this IMEI, even if you get the same code as your previous order, even if you get a different code, even if you provide a video proof. Once we refund an IMEI we recommend not wasting your time submitting again since it’s very unlikely the outcome will be different. In this situation you order at your own risk. 16. IF WHEN ORDERING YOUR UNLOCK, YOU PROVIDE INCORRECT INFORMATION SUCH AS THE IMEI NUMBER, DEVICE MANUFACTURER, DEVICE MODEL, COUNTRY OR NETWORK / CARRIER THE DEVICE IS CURRENTLY LOCKED TO, Speedy Unlocks WILL NOT BE HELD LIABLE FOR A CODE OR UNLOCK NOT WORKING CORRECTLY. A REFUND MAY OR MAY NOT BE GIVEN DEPENDING ON IF A REFUND FOR SUCH AN UNLOCK IS AVAILABLE FROM OUR SUPPLIER FOR THAT PARTICULAR UNLOCK AND FOR THIS PARTICULAR REASON. THIS INCLUDES EVEN IF VIDEO PROOF IS PROVIDED, YOU TAKE SOLE RESPONSIBILITY FOR THE INFORMATION GIVEN BY YOU TO Speedy Unlocks DURING PURCHASING OF ANY UNLOCK CODE ON THIS WEBSITE OR ANY OTHER TIME. YOU MAY REQUEST A REFUND, BUT YOU MAY OR MAY NOT BE ELIGIBLE FOR A REFUND. IF YOU PROVIDE INCORRECT OR INACCURATE INFORMATION TO Speedy Unlocks AT ANY POINT, YOU DO SO AT YOUR OWN RISK.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Speedy Unlocks, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Speedy Unlocks and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Office 1972, 109 Vernon House Friar Lane, Nottingham, NGM, NG1 6DQ, United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at admin@speedyunlocks.com.

Speedy Unlocks offers multiple secure payment options for our customers and uses SSL safety certificates for the fullest protection possible.